*{margin:0;padding:0;box-sizing:border-box}:root{--primary: #5B21B6;--primary-dark: #3F0F5C;--primary-light: #7C3AED;--accent: #3B82F6;--accent-dark: #1E40AF;--success: #10B981;--warning: #F59E0B;--danger: #EF4444;--bg: #F9FAFB;--bg-secondary: #F3F4F6;--surface: #FFFFFF;--text: #1F2937;--text-light: #6B7280;--text-lighter: #9CA3AF;--border: #E5E7EB;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow: 0 4px 6px rgba(0, 0, 0, .07);--shadow-md: 0 10px 15px rgba(0, 0, 0, .1);--shadow-lg: 0 20px 25px rgba(0, 0, 0, .1);--transition: all .3s cubic-bezier(.4, 0, .2, 1)}html,body{height:100%;width:100%}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,sans-serif;background:var(--bg);color:var(--text);line-height:1.6;font-weight:400}.header{background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:#fff;padding:45px 30px;text-align:center;box-shadow:var(--shadow-lg);position:relative;overflow:hidden}.header:before{content:"";position:absolute;top:-50%;right:-10%;width:400px;height:400px;background:rgba(255,255,255,.1);border-radius:50%}.header h1{font-size:2.8rem;font-weight:700;margin-bottom:12px;position:relative;z-index:1;letter-spacing:-.5px}.header p{font-size:1.1rem;opacity:.95;position:relative;z-index:1;font-weight:500}.nav{display:flex;gap:12px;padding:20px 30px;background:var(--surface);border-bottom:1px solid var(--border);justify-content:center;flex-wrap:wrap;box-shadow:var(--shadow-sm)}.nav-btn{padding:12px 24px;background:var(--bg-secondary);border:2px solid var(--border);border-radius:10px;cursor:pointer;font-size:.95rem;font-weight:600;transition:var(--transition);color:var(--text);position:relative;overflow:hidden}.nav-btn:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:var(--primary);transition:left .4s ease;z-index:-1}.nav-btn:hover:before{left:0}.nav-btn:hover,.nav-btn.active{background:var(--primary);color:#fff;border-color:var(--primary);transform:translateY(-2px);box-shadow:var(--shadow)}.main{max-width:1400px;margin:0 auto;padding:40px 30px;min-height:calc(100vh - 300px)}.tab-content{animation:slideIn .4s ease}@keyframes slideIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.tab-content h2{font-size:2.2rem;margin-bottom:12px;color:var(--text);font-weight:700;letter-spacing:-.5px}.subtitle{color:var(--text-light);margin-bottom:30px;font-size:1.05rem;font-weight:500}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:24px;margin-bottom:45px}.stat-card{background:var(--surface);padding:28px;border-radius:14px;box-shadow:var(--shadow);border-left:5px solid var(--primary);transition:var(--transition);position:relative;overflow:hidden}.stat-card:before{content:"";position:absolute;top:-50%;right:-50%;width:200px;height:200px;background:linear-gradient(135deg,var(--primary-light),var(--primary));opacity:.05;border-radius:50%;transition:var(--transition)}.stat-card:hover{transform:translateY(-8px);box-shadow:var(--shadow-lg)}.stat-card:hover:before{top:-30%;right:-30%}.stat-card h3{font-size:.85rem;color:var(--text-lighter);text-transform:uppercase;letter-spacing:1.2px;margin-bottom:12px;font-weight:700}.stat-value{font-size:2.8rem;font-weight:700;color:var(--primary);position:relative;z-index:1}.stat-card.highlight{border-left-color:var(--success)}.stat-card.highlight .stat-value{color:var(--success)}.form-section{background:var(--surface);padding:35px;border-radius:14px;box-shadow:var(--shadow);margin-bottom:40px;border:1px solid var(--border)}.form-section h3{margin-bottom:20px;font-size:1.4rem;font-weight:700;color:var(--text)}.form-section textarea{width:100%;padding:14px 16px;border:2px solid var(--border);border-radius:10px;font-family:inherit;font-size:.95rem;resize:vertical;margin-bottom:18px;transition:var(--transition);color:var(--text);background:var(--bg)}.form-section textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #5b21b61a}.form-section button{width:100%;padding:14px 24px;background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:#fff;border:none;border-radius:10px;font-size:1rem;font-weight:700;cursor:pointer;transition:var(--transition);position:relative;overflow:hidden}.form-section button:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:rgba(255,255,255,.2);transition:left .5s ease}.form-section button:hover:not(:disabled):before{left:100%}.form-section button:hover:not(:disabled){transform:translateY(-2px);box-shadow:var(--shadow-lg)}.form-section button:disabled{opacity:.6;cursor:not-allowed}.agent-library{background:var(--surface);padding:30px;border-radius:14px;box-shadow:var(--shadow);margin-bottom:35px;border:1px solid var(--border)}.agent-library h3{margin-bottom:20px;font-size:1.3rem;font-weight:700}.agent-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}.agent-btn{padding:18px;background:var(--bg);border:2px solid var(--border);border-radius:10px;cursor:pointer;font-size:.95rem;font-weight:600;transition:var(--transition);color:var(--text);text-align:center}.agent-btn:hover{border-color:var(--primary);background:linear-gradient(135deg,rgba(91,33,182,.05),rgba(59,130,246,.05));transform:translateY(-4px);box-shadow:var(--shadow)}.agent-btn.selected{background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:#fff;border-color:var(--primary)}.workflow-visualizer{background:var(--surface);padding:35px;border-radius:14px;box-shadow:var(--shadow);margin-bottom:35px;border:1px solid var(--border)}.workflow-visualizer h3{margin-bottom:25px;font-size:1.3rem;font-weight:700}.workflow-flow{display:flex;flex-direction:column;align-items:center;gap:16px}.flow-item{padding:16px 28px;background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:#fff;border-radius:10px;font-weight:700;min-width:280px;text-align:center;box-shadow:var(--shadow);transition:var(--transition)}.flow-item:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.flow-item.agent-box{background:linear-gradient(135deg,var(--success) 0%,#059669 100%)}.flow-arrow{font-size:1.8rem;color:var(--primary);animation:bounce 2s infinite}@keyframes bounce{0%,to{transform:translateY(0)}50%{transform:translateY(8px)}}.empty-state{text-align:center;color:var(--text-light);padding:50px 20px;font-size:1.1rem}.workflow-info{background:var(--surface);padding:30px;border-radius:14px;box-shadow:var(--shadow);border:1px solid var(--border)}.workflow-info h3{margin-bottom:18px;font-size:1.2rem;font-weight:700}.workflow-info ol{margin-left:24px;line-height:2}.workflow-info li{margin-bottom:12px;color:var(--text-light)}.tickets-table{width:100%;border-collapse:collapse;background:var(--surface);border-radius:14px;overflow:hidden;box-shadow:var(--shadow);border:1px solid var(--border)}.tickets-table thead{background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:#fff}.tickets-table th{padding:18px;text-align:left;font-weight:700;font-size:.95rem;letter-spacing:.5px}.tickets-table td{padding:16px 18px;border-bottom:1px solid var(--border);color:var(--text-light)}.tickets-table tbody tr{transition:var(--transition)}.tickets-table tbody tr:hover{background:var(--bg-secondary)}.ticket-id{font-family:Courier New,monospace;font-size:.85rem;color:var(--primary);font-weight:600}.ticket-content{max-width:320px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.badge{display:inline-block;padding:6px 14px;border-radius:20px;font-size:.8rem;font-weight:700;background:var(--bg);color:var(--text);letter-spacing:.3px}.badge.automated{background:rgba(16,185,129,.15);color:var(--success)}.badge.escalated{background:rgba(239,68,68,.15);color:var(--danger)}.priority{display:inline-block;padding:6px 14px;border-radius:20px;font-size:.8rem;font-weight:700;letter-spacing:.3px}.priority.high{background:rgba(239,68,68,.15);color:var(--danger)}.priority.normal{background:rgba(59,130,246,.15);color:var(--accent)}.footer{text-align:center;padding:35px 30px;color:var(--text-light);border-top:1px solid var(--border);margin-top:60px;background:var(--bg-secondary);font-weight:500}@media (max-width: 768px){.header h1{font-size:2rem}.header p{font-size:1rem}.main{padding:25px 18px}.nav{flex-direction:column;padding:15px 18px}.nav-btn{width:100%}.stats-grid{grid-template-columns:1fr;gap:18px}.agent-grid{grid-template-columns:1fr}.form-section,.workflow-visualizer{padding:24px}.flow-item{min-width:100%}.tickets-table{font-size:.85rem}.tickets-table th,.tickets-table td{padding:12px}.tab-content h2{font-size:1.7rem}}@media (max-width: 480px){.header{padding:30px 20px}.header h1{font-size:1.6rem}.main{padding:18px 15px}.stat-value{font-size:2rem}}